Customer Service
Dear customer,
Thane Canada would like to thank you for your purchase. At Thane Canada one of the things we strive to achieve is great customer service. We have many features to make your shopping easier and faster. Should you find a problem with the site we ask that you notify us at Thane Direct Canada and explain the issue you experienced using the contact form below or call 1-877-771-7017 to speak directly to a customer service representative. We apologize in advance for any inconvenience this may cause and thank you for helping to make this a great place to shop.
We will respond to you within 5 business days.
Hours of Operation:
Monday – Friday 8:30 AM – 4:30 PM (Central Standard Time) Monday through Friday
Customer service is not available on Saturday or Sunday. Credit card customers please note that a charge for products ordered on Thane Canada will appear on your credit card statement as: Thane Canada. Should you have any problems with this shipment, we ask that you contact us at cs03062009@thane.ca. All products shipped by Thane Canada have a 30-day money back guarantee less shipping and handling.
Please allow 2-4 weeks for delivery unless otherwise indicated.
To order products over the phone please call 1-800-858-8410
Returns
Should it be necessary to return this merchandise, please return it within 30 days after the order has been received for a full refund of the purchase price less the shipping and handling charges.
Important Note: If you purchased a Magic Bullet at any retail location and you are in need of customer service, please call 1-800-344-0876. This number is for the Magic Bullet ONLY. All other customer service inquiries please use the contact form above or call 1-877-771-7017 to speak directly to a customer service representative.
 |
 |
 |